Privacy Policy
Effective Date: February 2, 2026
This Privacy Policy explains how Building from the Hart (“Building from the Hart,” “we,” “us,” or “our”) and Restore Indy (“Restore Indy,” “we,” “us,” or “our”) collect, use, disclose, and protect information when you visit or interact with buildingfromthehart.com and restoreindy.com (each, a “Site,” and together, the “Sites”). By using the Sites, you agree to the practices described in this Privacy Policy.
1) Information We Collect
Information you provide to us
We may collect information you voluntarily submit, such as when you request an estimate, book an appointment, fill out a contact form, apply for a job, or communicate with us. This may include:
Name, email address, phone number
Address or service location (for estimates/appointments)
Project details, photos you upload, and messages you send
Job application details (work history, availability, references) if you apply
Information collected automatically
When you visit the Sites, we may automatically collect:
Device and browser information (e.g., IP address, browser type)
Site usage information (pages visited, time on site, referring/exit pages)
Approximate location (inferred from IP address)
2) How We Use Your Information
We use information to:
Respond to requests, schedule appointments, and provide estimates
Deliver and improve our services and customer support
Communicate about your request (including calls, texts, or emails you initiate or consent to)
Improve the Sites, troubleshoot issues, and analyze performance
Protect against fraud, spam, and security risks
Consider employment applications
Comply with legal obligations
3) Cookies, Analytics, and Similar Technologies
The Sites may use cookies and similar technologies to:
Enable core site functionality
Remember preferences
Understand site traffic and usage patterns
We may use third-party analytics tools (such as Google Analytics or similar) that set cookies to help us measure traffic and usage. You can control cookies through your browser settings. If you disable cookies, some features may not function properly.
4) How We Share Information
We do not sell your personal information in the traditional sense. We may share information in these situations:
Service providers: With vendors who help operate the Sites or provide services (e.g., website hosting, analytics, email/SMS tools, scheduling/CRM systems), only as needed to perform those services.
Legal and safety: If required by law, subpoena, court order, or to protect rights, safety, and property.
Business transfers: If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
With your direction: If you request we share information (for example, coordinating with a property manager or third-party stakeholder you authorize).
5) Communications (Calls, Texts, Email)
If you contact us or submit your information, we may respond by phone, SMS, or email. Message and data rates may apply for SMS depending on your carrier. You can opt out of marketing emails at any time using the “unsubscribe” link (if present) or by contacting us. For SMS, you may reply “STOP” where applicable.
6) Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8) Your Privacy Choices and Rights
Depending on where you live, you may have rights to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information (subject to legal/operational exceptions)
Opt out of certain data sharing or targeted advertising (if applicable)
To submit a request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing certain requests.
California and other U.S. state privacy laws
If you are a resident of California (CCPA/CPRA) or other states with privacy laws (such as Virginia, Colorado, Connecticut, Utah, etc.), you may have additional rights. We will honor applicable requests as required by law.
9) Children’s Privacy
The Sites are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
10) Third-Party Links and Embedded Content
The Sites may link to third-party websites or include embedded content (e.g., maps, videos, social media). We are not responsible for the privacy practices of third parties. Please review their privacy policies.
11) Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no uniform standard, the Sites may not respond to Do Not Track signals.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest version. Continued use of the Sites after changes means you accept the updated policy.
13) Contact Us
If you have questions or want to make a privacy request, contact us:
Building from the Hart / Restore Indy
Email: adam@restoreindy.com
Phone: 219-331-6265